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Research

The business sentiment survey

COVID-19 has been daunting for most businesses, but our survey offers encouraging data—that businesses not only have hope, they have plans. And with government policies tuned to support them, they can emerge far more agile and resilient than before.

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The Ministry of the Future

National transformation needs purpose-driven ministries, accountable for delivering impactful policies and services. It needs the Ministry of the Future.

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Moving beyond the transactional: Innovation meets personalization in the new experience economy

Customers have moved beyond the transactional , often valuing the purchase experience more than the product itself. The pressure is on for businesses to deliver more personalized offerings, engaging products and services, and a seamless customer journey experience. So how can businesses innovate, adapt, and thrive in this new experience economy?

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Society 5.0

Society 5.0 has people at its heart and ensures citizens’ holistic well-being. The concept was born in Japan to envision a super smart society that leverages technological innovations to solve socioeconomic challenges. It creates interconnected and personalized experiences across the physical and virtual worlds to benefit everyone.

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