We support telecom operators in pursuing value-creating diversification to new cores. We extract lessons learnt from FAANGs and lay out the principles and framework for “smart” diversification, including comprehensive understanding of FinTech, InsurTech, Telemedicine, and ICT.
Digital telco transformation
We support telecom operators in retaining relevance to customers, reducing cost to serve, and increasing revenues with digital transformation. We provide a framework for anchoring the telecom way to play and designing holistic digital transformation through mobile-first, omni-channel customer journeys, product simplification, and big-data-enabled personalization.
Fit For Growth* in a digital world
We demonstrate how digitization of channels and technology promises to transform cost structure. We provide a detailed assessment of impact of new digital levers, the target-state business model for cost leadership in the digital age, and a tool set enabling deep cost diagnostics and rapid identification of cost efficiencies.
The path toward 5G
We conduct an economic analysis to determine how 5G spectrum options, use cases, and business models impact the viable 5G coverage, and what is the macroeconomic impact of wide 5G roll-outs to derive implications for telecom operators and regulators.
Media and entertainment – A growth path for telecom operators
We identify attractive media opportunities for telecom operators (e.g., digital advertising, OTT), the conditions under which telcos invest in them, the ways to play that can be adopted in each, and the key factors for successful execution.
ICT service providers transformation for the digital age
We support telecom operators with mature B2B as they make the leap to become digital services and solution innovators that enable the digital transformation of verticals, elaborating on key success factors.