Organisation strategy

Designing organisational solutions that deliver in an unknown future

Embracing change, empowering people

The combination of shifting demographics and new technologies like automation, artificial intelligence, and increased connectivity are creating exciting strategic organisational opportunities across industries: remote, agile, and flexible teams. Engaging and purposeful environments. But at the same time, an aging workforce and cultural inertia raise challenges.  

At Strategy&, we work at the forefront of change management, collaborating with you to harness the power of digitization — pulling tried and true cultural and teaming levels, all while minimising risks. We advise clients on how to build purpose-driven companies that people want to be a part of building. If an organisation isn’t meeting its employees’ or stakeholders’ expectations, the cause may be a misaligned strategy across a company's many complex, interacting organisational parts. Our experts can help you assess and redefine your strategic goals, then identify and implement the change needed to create a fit-for-purpose business. This is strategy, made real.

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How we help clients

Organisation assessment

To bring real solutions that deliver in an unknown future, we start with qualitative and quantitative tools that help us understand how your organisation compares to the competition.

We have expertise in:

  • Organisation DNA diagnostics and assessments
  • Organisation efficiency and effectiveness assessment
  • Cultural thumbprint assessment
  • Decision-rights assessment
  • Advanced data analytics
  • Benchmarking

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Enterprise organisation transformation

We support clients in redesigning their operating model with strategy that’s executable — defined by clear choices and a strong vision for the future — all from step one. Our services include:

  • Re-organising for strategic advantage, innovation, and/or efficiency
  • Redesigning the role of the corporate centre and business units
  • Shared services and global business services strategy
  • Integrating and developing digital capabilities
  • Formal and informal operating model strategy and design
  • Performance management transformation including design of measures, metrics, and incentives

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Functional organisation transformation

To help cut costs and unlock performance, we work across dimensions including structure, process, tools, talent, and culture. By assessing your unique enablers of change and the barriers to it, we can identify informal and formal levers to promote key behaviours that shift mind-sets and produce a long-term impact on performance. We specialise in:

  • Integrating and developing digital capabilities
  • SG&A efficiency and effectiveness improvement
  • Functional operating model transformation and capability building
  • End-to-end process and cross-functional interaction model design

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Cultural engagement and evolution

We help clients close the strategy-through-execution gap by putting their cultures to work, with time-tested methodologies and focused thought leadership rooted in the work of leading organisational strategy advisor and best-selling author Jon Katzenbach. Our services include:

  • Culture evolution and informal organisation development

  • Leadership team effectiveness

  • Critical behaviour development during transformational change

  • Pride building

  • Front-line performance transformation

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Communication and change management

For organisational transformation to truly succeed, it must be internalised and lived by your employees. Our strategies are developed with a holistic view that includes both formal and informal aspects of your organisation — to drive actionable change from the very start of our engagement and deliver results that redefine your business for years to come.

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Impact

Raising U.S. bank’s profitability with organisation redesign

A large regional U.S. bank was suffering from multiple challenges including a changing regulatory environment, a souring mortgage portfolio, and an underperforming efficiency ratio relative to peers. Strategy& helped identify its organisation siloes and then address its challenges by redefining its competitive way to play, designing an operating model that improved revenues and costs, and building governance through planning processes to sustain the change. As a result of our engagement, the bank identified total benefits in excess of $900 million, drastically reduced its efficiency ratio, and implemented new planning processes for sustainable growth over the long term.

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Post-merger business model revamp

After acquiring multiple small companies, a ~$2 billion conglomerate on the verge of bankruptcy needed help with strategic integration, plant rationalisation, and best practice transfer. Strategy& supported a 90-day strategic review and recommended consolidation, restructuring, and new operating models. We helped stabilise the company around better management and decision-making processes, more structured pricing strategy, and operational efficiencies. The programme’s EBITDA capture comprised almost 100% of year-to-date profit in the first six months after implementation. Moreover, additional sales force effectiveness tools and customer servicing capabilities were embedded to support the client’s value propositions and position the client for long-term growth.

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Transforming CPG company results in dramatic cost savings

A European CPG company was experiencing significant challenges rooted in organisational complexity: limited returns on innovation investments, a lack of speed to market, and an inability to connect with end customers. Strategy& supported an ambitious programme to deliver more than a billion dollars in structural savings. We streamlined organisational processes across IT, finance, HR, marketing, and supply channels; built cost management capabilities; installed a productivity and cost-consciousness mindset; simplified the matrix structure; and designed operating model enforcing capabilities and strategy — together resulting in dramatic cost savings and growth drivers.

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Contact us

DeAnne M. Aguirre

Principal, Strategy& US

Dr. Deniz Caglar

Principal, Strategy& US

Vinay Couto

Principal, Strategy& US

Mahadeva Matt Mani

Partner, Netherlands

Frédéric Pirker

Partner, Strategy& Germany

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