Making the world a better place
In the face of new challenges—like automation, an aging workforce, spending cuts, globalisation, and digitisation—public sector organisations must refocus on what they do and how they do it to maximise their impact on citizens and communities across the globe. We help leaders at the most successful organisations ensure that they are invested in the right capabilities, are sustainably funded, and have the means to deliver on their purpose. This is strategy, made real.
A leading research intensive university sought to refine their 5 year strategic plan to refocus on key priorities for ranking and research growth. Strategy& helped define a refreshed vision and supporting strategic priorities. Critical was establishing and aligning on a prioritised set of initiatives that would contribute to increased ranking, research and teaching outcomes, new revenue streams for financial sustainability, cost saving measures, new capabilities and fostering new ways of working to improve performance and collaboration between entrenched silos.
The university aimed to build a sustainable and resilient administration, improve their rankings, and achieve best practice operations. Strategy& conducted a review of the university’s strategy, functions, policies, business processes and technology, developed performance management KPIs, prioritised improvement opportunities, and supported the change management journey. This resulted in administrative structural improvements, better governance, process efficiencies, policy updates, business-IT alignment, research support function improvements, upskilling of staff and improved customer service.
A global business school was faced with rising costs and inefficiencies in managing their business given acceleration in its growth in size and operations. Based on our Fit-for-Growth framework, Strategy& assessed various functions across the school, identified buckets of cost savings and recommended initiatives to improve operational efficiency and realise savings that were re-invested in the school’s strategic pillars including teaching and research excellence and digital capabilities uplift. We established a school-wide transformation programme and strategic programme management office to implement and track these initiatives including transformation change management. We also established a 5-year digital transformation programme, which included the implementation of new solutions for CRM, RPA, procurement and business intelligence.
Medicine-related funding has become increasingly competitive with limited future growth anticipated and success was therefore dependent on gaining share from other institutions. The Faculty of Medicine embarked on re-defining their research strategy that would enable it to uplift its performance in-line with the university’s broader strategic objectives. Strategy& supported the faculty in developing a thematic strategy that cut across its various pre-clinical and clinical schools as well as its affiliated local health districts and medical research institutes. Programme resulted in ~$180m of additional identified research funding over a 10 year timeframe through the thematic strategy and operating model and also fostered greater research performance accountability at the faculty leadership and individual academic levels via a new performance assessment framework.
Strategy& assisted a leading public education and health care institution to establish an academic health centre (ACH) comprising their existing faculty and hospitals. Based on our Capabilities-Driven-Strategy framework, we assessed their major challenges, identified the “ways to play” and recommended initiatives across the areas of strategic initiatives, people and organisation, measures and motivators, culture, governance, processes, financials, tools and technology, and facilities.
