Public institutions in the Gulf Cooperation Council (GCC) face unprecedented demands, which they must satisfy to maintain public trust and engagement as well as encourage economic activity and growth. Citizens expect seamless, personalized services akin to what they experience in the private sector, businesses need greater agility to compete in today’s fast-changing global economy, and political leaders demand rapid support for their bold national visions.
Existing governance models are designed for more traditional contexts and are ill suited to contend with these and other powerful trends reshaping governance today. What’s needed is a new governance architecture that can orchestrate complex ecosystems, drive national ambitions, facilitate innovation partnerships, and deliver citizen-first services at the scale, speed, and adaptability the era demands. In short, public governance across the GCC region is shifting the balance from oversight toward effective orchestration.
Although this shift is meaningful, it is within reach. Governments can build on strong existing foundations to accelerate adoption. With this in mind, we have identified seven critical capabilities that public institutions can further develop, coordinate, and embed to better serve all stakeholders including citizens, businesses, and political leaders. We have also outlined practical steps they can use in leveraging these capabilities to deliver better governance consistently in today’s rapidly changing world.
Capabilities powering the modern public governance architecture
Source: Strategy& analysis
Transformation is necessary, but thankfully, GCC governments are not starting from zero. They can build on strong existing foundations to accelerate adoption: a task force to set the cadence; a playbook that aligns missions, domains, and regions; governance capacity building; and assuring implementation and compliance to address problems early on and make progress transparent and tangible. Taken together, these steps can turn proven practices into a powerful new governance architecture that will accelerate national missions.
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