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Many South African financial services organisations are focusing on their customer and intermediary experiences through the application of technology aimed at improving the business of today.
To truly differentiate themselves and build the winning business of tomorrow, providers need to set about:
On the whole, the desired financial well-being outcomes are not being delivered at scale. There is an opportunity to provide enhanced assistance to a far greater section of the population.
Partner, Strategy& South Africa
Tel: +27 (0) 21 529 2000