The success of any transformation effort depends on whether and how leaders engage their culture. Culture, however, is different from other business topics: it is implicit rather than explicit, emotional rather than rational — that’s what makes it so hard to work with, but that’s also what makes it so powerful.
Best-selling author Jon Katzenbach and coauthors James Thomas and Gretchen Anderson, have written a practical guide to working with culture and tapping into a source of catalytic change within your organization.
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