Operations strategy

PwC's Strategy& sees what’s possible and can help clients make it a reality.

Reimagining operations with a strategic lens

PwC’s strategy consulting team Strategy& provides a level of operations expertise unique among general management consulting firms. Our definition of operations includes product and process development, manufacturing, sourcing, distribution, sales force, customer care and "back office" operations. Combining deep functional skills and product, process, and service-industry experience, Strategy& helps clients build competitive and differentiating operations capabilities that deliver value while allowing companies to operate profitably and invest in the future.

Client engagements range from acquisition due diligence to operations diagnostic to corporate or business-unit strategy, along with post-merger integration, implementation support, and continuous improvement. We apply lessons learned across industries to achieve and sustain step-change performance improvement. Strategy&’s operations professionals bring an explicit, analytical understanding of strategic, tactical, and operational decisions and their impact on bottom-line performance.


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