Operations strategy consulting services

Delivering solutions from the start, reinventing operations for the future

Technology is enabling new ways of operating

With the continuous drive toward more complex and flexible supply chains in Industry 4.0, the digital possibilities can seem overwhelming: Advanced analytics; Artificial intelligence and machine learning; Robotics; Software-as-a-service; and the Industrial Internet of Things. How do you put it all together in a coherent way that enables your operating model to deliver strategic advantage?

That’s where we come in. For decades, Strategy& has played a leading role helping clients improve and even reinvent their operations. Our long-held reputation as the “practical strategists” and leading foresight in operations give us a unique positioning this field. The firm’s expertise in operations strategy was further enhanced by the acquisition of Management Engineers in 2013, adding deep operations capabilities, and implementation-driven approach, and experience across the manufacturing, chemicals and industrials sectors.

Today, as part of the PwC network, we turn vision into reality. We’ll work alongside your teams to help transform your capabilities systems, solving problems right from the start, while building resilience for the future. We’ll build automation, raise productivity, cut costs and accelerate growth—enabling more efficient production, higher levels of customer satisfaction and a stronger corporate culture. This is what we do. This is strategy, made real.

How we help clients

Strategic supply management

It’s critical to build your supply base with a highly competitive cost, value and service profile — transforming supply management into a strategic enabler for your business. Here are some of the ways we support our clients:

  • Digital procurement
  • Strategic sourcing
  • Procurement operating model (organisation, processes and governance)
  • Category strategy and management
  • Direct material design-to-value and should-cost
  • Supplier relationship, risk and performance management
  • Complex procurement support
  • Contract management and value realisation
  • Advanced sourcing analytics


By linking your manufacturing strategies with your business strategy, we can focus on your differentiating core capabilities and drive your competitive advantage in the market. Here are some of the ways we can help:

  • Digital manufacturing
  • Manufacturing strategy
  • Make-or-buy and network configuration
  • Technology selection
  • Manufacturing footprint design
  • Design for manufacturing
  • Manufacturing operating model
  • Manufacturing excellence and implementation

Supply chain

By developing end-to-end supply chains that are tailored to your market needs, we can leverage the latest digital technologies and provide competitive advantage in terms of service level, cost and asset efficiency, and flexibility. Here are some of our focus areas:

  • Digital supply chain design and analytics
  • End-to-end supply chain strategy and operating model
  • Integrated business planning and execution
  • Supply chain network redesign
  • Logistics, transportation, and distribution optimisation
  • Inventory and working capital optimisation
  • Reverse (post-sales) logistics
  • Supply chain risk management
  • Sustainable supply chain management

Capital assets

We work with clients on their capital asset strategy, helping to execute mission-critical capital projects on time and on budget, while optimising asset performance to achieve cost and service objectives. Our services include:

  • Digital asset management and predictive analytics
  • Capital asset strategy and portfolio management
  • Asset lifecycle management
  • Project governance, reporting, risk management, and assurance
  • Integrated project technology
  • Enterprise asset management
  • Integrated asset and work management
  • Asset reliability and performance improvement

Enterprise-wide operational excellence

We transform operations into competitive advantage by designing and executing strategic programmes, and focusing on process, behaviour changes, and digitisation.

Here are some of the ways we support our clients:

  • Enterprise services strategy and operating model
  • General and administrative strategic cost reduction
  • General and administrative transformation (people, process and technology)
  • Front, middle, and back office performance improvement
  • Intelligent process automation
  • Performance optimisation strategy
  • Continuous improvement and lean transformation
  • Optimisation of launch management and maintenance systems
  • Operations excellence in services and indirect functions
  • Optimisation of energy consumption
  • Operations KPI cascades and reporting
  • Production and management systems
  • Implementation of Industry 4.0 solutions
  • Global operating model design

Product value management

We help clients to increase product value and reduce product cost operating both technical and commercial lervers as well as in setting up their product value management organizations. Our services include:

  • Competitor teardown and benchmarking
  • Value-based requirements engineering
  • Design-to-Value
  • Value Engineering
  • Should Cost Modelling incl. supplier negotiation support
  • PVM organizational design
  • PVM training
  • Digital PVM
  • Software cost reduction
  • Value based technology strategy development

Contact us

Sander Visser

Sander Visser

Partner, Strategy& Netherlands