The resilient organization

“As good as it gets”

This forward-looking, self-correcting organization routinely anticipates change and addresses it proactively. When it hits a bump in the road, as all companies do, it distinguishes itself by responding quickly, thoroughly, and constructively. It attracts motivated team players and gives them a stimulating work environment, along with the resources and authority needed to solve complex problems.

The resilient organization has a distinctive culture, disciplined around the areas where it can win. Senior leaders say what they mean and follow through consistently. Collaboration and commitment run high, and influence is based on reputation, credibility, and relationships.

This is the healthiest organizational type. The firm is in good working order, but that is no invitation to complacency. Resilient organizations know better than to believe their own press. They are always scanning the horizon for the next competitive battle or market innovation.