Multinational companies strengthening commitment to China despite economic challenges

New AmCham Shanghai/Booz & Company study finds that while reporting increases in manufacturing costs and declining sales, many companies see continued opportunities in China

London, 20 February 2009 – Rising costs, declining rates of domestic growth, and decreased demand for Chinese exports are pressuring multinational corporations that operate in China. At the same time, the global business community increasingly views China as an essential player in an eventual turnaround. As a result, multinational manufacturers have strengthened their commitment to China as a key base of operations for Asia. These are the key findings of a new study conducted jointly by the American Chamber of Commerce in Shanghai (AmCham Shanghai) and management consulting firm Booz & Company.

The survey of 108 manufacturing companies operating in China found that unemployment and softer consumer demand, especially from the developing middle class, led to a decline in domestic sales and exports among 40% of survey respondents. Despite this, the second annual China Manufacturing Competitiveness 2008-2009 study found steady evolution in the manufacturing sector and a resounding commitment among multinational corporations (MNCs) to remain in China and expand operations.

Despite the challenges of the downturn and steadily increasing manufacturing costs, the MNCs surveyed were fairly optimistic about China’s efforts to position itself as a world-class manufacturing centre. Government focus on manufacturing infrastructure development and product safety improvement, coupled with more MNCs upgrading their manufacturing facilities, have quelled many fears about competition from lower-cost countries like India and Vietnam.

“China is not immune to the pressures of the recession, and many operations here are definitely starting to feel pain like almost everyone in the world,” said Ronald Haddock, Partner, Booz & Company.

“Even though operational costs in China have risen, government investments in infrastructure and product safety are paying off, as manufacturers increasingly commit to professionalising their operations here. We may also see a beneficial impact of the crisis: more attention to how we manufacture in China versus how much we manufacture,” added Edward Tse, Senior Partner, Booz & Company.

Brenda Foster, President, AmCham Shanghai, commented: “China’s focus on meeting global manufacturing needs and trade benchmarks in spite of the economic downturn has led to remarkable changes among manufacturers, both in technological improvements and in their market opportunities, both domestically and abroad. We’re seeing a deeper commitment among multinationals to make China the focus of their Asian presence.”

Easing cost pressures and continuing improvement of China’s image and ability to meet global production and trade benchmarks were recurring areas of interest among survey respondents. Among the study’s key findings:

  • Effects of the downturn: In spite of prospects for robust growth, the worldwide economic downturn has battered China’s domestic market. Consumer demand in Western countries has tumbled, which has placed downward pressure on the country’s export market, while domestic sales are also softening significantly, leading to a significant decline in domestic sales and exports. As a result, the majority of respondents felt it was very important for the Chinese government to ease cost pressure on local manufacturers, in addition to focusing on worker training, education, and job creation.
  • Major challenges in the manufacturing sector: Nearly three-quarters (73%) of respondents said that enforcing intellectual property protection was “important” or “very important.” Other manufacturing sector issues ranked similarly include improving education and productivity of Chinese labour (67%), increasing quality and safety standards for Chinese-made products (66%), and welcoming foreign investment (62%). Respondents reported that the Chinese government has made noticeable progress on improving manufacturing infrastructure and incremental progress on protecting intellectual property rights.
  • Committed to China: Despite the downturn, doing business in China is becoming more expensive. However, even as companies report rising costs in China—by as much as 15% this year compared to 10% last year, centered primarily on labour and management—fewer companies expressed an interest in relocating their manufacturing facilities out of China in the next five years (10% this year vs. 17% last year). The number of companies who expressed concern about China losing its competitive edge to lower-cost countries like India and Vietnam fell by more than half. Nearly half of respondents expressed an interest in growing their mainland China production capacity over the next couple of years.
  • Best practices are no longer a luxury: This year’s survey incorporated new questions about implementing production technology and found that nearly 25% of respondents were upgrading their Chinese facilities. At the same time, the Chinese government has made efforts to improve industrial infrastructure, as it continues its quest to become a higher-value manufacturing location. Overall, this has led to a significant trend in the Chinese manufacturing sector to incorporate greater innovation across the board, ultimately resulting in greater performance and competitive advantage. Best practices, such as advanced statistical forecasting, lean systems, and optimised product flows are more prevalent than ever before with 39% of companies adopting some aspect of these practices, compared with 27% last year.
  • Success lies in China’s duality: The most successful MNCs harness the dual opportunities of China as a source of exports as well as a huge domestic market, compared to their less adept peers whose narrower objectives were typically either taking advantage of labour advantages on a limited scale or only importing products into China’s growing domestic market. A dual strategy—pursued by 57% of respondents, up from 47% a year ago—integrates both sales and sourcing strategies. The study also found that key opportunities for MNCs in bolstering the soft domestic market include expanding product and service offerings to meet middle- and local-market demand.

Booz & Company and AmCham Shanghai believe that the survey findings indicate that developing strong manufacturing capabilities in China is central to MNCs achieving a stronger competitive position across their global supply networks, particularly in the current economic climate. For companies that are already on this path, the imperative is to stay focused on intensifying their efforts in China to strengthen what they have started. For companies just realising China’s role strategically and operationally in their businesses, now is the time to develop a robust China agenda and assess the potential for a dual strategy.

Determining the right manufacturing strategy in China is strongly related to the advantaged capabilities that companies strive to develop. Across a broad set of manufacturing best practices, the most successful companies do not try to adopt all capabilities; rather, they focus only on those practices that are most relevant to how they seek to drive success in the market.


Study Methodology
Using a combination of online surveys, on-site visits, and in-depth interviews, AmCham Shanghai and Booz & Company surveyed 108 manufacturing companies doing business in China about their perceptions of China as both a sales market and production centre for domestic distribution and exports. As the global economic downturn worsened in November and December, follow-up questions were posed to these companies to gauge the impact of the worldwide recession on their Chinese strategies. Of the companies surveyed, 82% were wholly owned by foreigners, 11% were joint ventures between multinationals and Chinese partners, and 7% were categorised as "other."

The manufacturers' industries included consumer, industrial, healthcare, and materials. About 40% of the respondents have an additional major presence in China beyond their manufacturing footprints, including representative offices, regional or global headquarters, regional or global procurement centres, and regional or global research and development centres.