From compliance to commitment: Taking pride in operational excellence

Leading upstream oil and gas companies are focusing on operational excellence (OE) as a way to manage rising costs and safety risks. But though most companies already have OE frameworks in place, their plans often don’t meet expectations. Strategy& has found that in every company is a group of frontline leaders superior at making emotional connections with their staff and motivating them to achieve better business results. By identifying and leveraging these “pride builders,” oil and gas companies can build an enterprise-wide network of informal leaders who will motivate employees to deliver operational excellence over the long term.