Digitising the industrial company

Technology-enabled industrial products are transforming the way manufacturers and customers do business. Many companies are unsure not only of how to meet the challenge, but also of how to distribute responsibility for it. In our view, if digitisation is going to be a significant component of growth, if the company wants to be a leader in its field, or if it faces complex cross-boundary challenges, appointing a chief digital officer will almost certainly make sense.
(Financial Times ‘The Connected Business’ guest column)