The capable utility company: Redefining performance for the new business environment

Energy utility companies must adapt to a new environment — with more distributed supply technologies, broad-based digitization of the delivery infrastructure, and an increasingly sophisticated customer base — all under increasing price, regulatory, and shareholder pressure. Success requires becoming more coherent by focusing on the few capabilities that meet a unique combination of market, regulatory, and shareholder requirements. This strategy goes beyond continuous improvement and cost cutting; the first step is to create a blueprint for attaining a successful position five to 10 years out while making the most of the capabilities your company has today.