Bundled care: The voice of the consumer

The goal of extending healthcare to all Americans at affordable prices and with no sacrifice in quality, will require huge changes. One model that has already gained traction is bundled care, a complete package of care, financing, and support for a specific condition that breaks with the de facto medical model of fee-for- service (billing for each activity separately). In a bundle, a single fee covers everything related to a condition or procedure in an end-to-end construct that has the potential to vastly improve the consumer’s experience. As the results of a recent Strategy& survey demonstrate, U.S. consumers appear ready for the advent of health bundles.