Public sector

The roles and expectations of governments are evolving as their challenges increase in complexity, ‎cutting across multiple economic sectors and international borders. Now more than ever, government authorities, public institutions, and nongovernmental organizations (NGOs) in the Middle East have a need for sound governance and innovative public sector solutions.

At Strategy&, we apply ‎proven methodologies and cutting-edge thought leadership in the public sector to enable our clients to keep ‎pace with changing social priorities and economic realities. Our partners advise public sector clients on how to achieve transformations by developing capabilities-driven strategies, defining and implementing public policy, and establishing strong public sector governance. The topics we consult on include social services, education, public health, finance and tax administration, climate change, national security, information and communications technology, and e-government.

more trends in public sector management >


Our thought leadership

Reconsidering military ICT security
GCC militaries must reconsider how they manage information. They should accept that sharing information comes with risk that they can actively manage. GCC militaries can thereby share and safeguard information at the same time, while handling information based on how likely it is to be lost and the effect of its loss.
Putting outcomes first
Middle East governments need a way to keep track of their performance as they begin work on large-scale economic and national development plans. They should adopt outcome-based performance management, whose key aspects include the role and structure of a central performance management entity, key enablers in the areas of human capital, culture change, technology, and measurement; and flexibility in altering the approach as circumstances warrant.
The emerging GCC defence market
GCC governments must spend more thoughtfully on defence to develop a more vibrant manufacturing sector in the region, with more jobs for GCC nationals. In the next decade, demand for local defence products and services could grow to approximately $30 billion annually from a current level that we estimate to be around $6 billion.
From traditional to impact philanthropy
GCC family philanthropies could maximize the impact of their charitable giving and create a legacy of philanthropy around their family by adopting a more modern approach like leading global family-owned philanthropic institutions. To do so, they will need to institutionalize their philanthropic involvement, introduce innovative financing tools, and implement impact measurement.
Safeguarding GCC consumers
GCC governments need to strengthen their consumer protection policies. The task is magnified by the rise of e-commerce and the sharing economy, which must be addressed alongside the typical consumer protection risks that have long existed. GCC governments should look at the relevant institutions, decide when to use prevention versus enforcement, involve better-informed consumers, and take a long-term view of consumer protection.
Private-sector participation in the GCC
The state-led economic model is no longer appropriate to the GCC countries as it is undermined by oil dependence, a lack of workforce diversity and skills, a growing need for public services, and insufficient innovation. One effective response is private-sector participation through a comprehensive strategic program of public–private partnerships and privatization initiatives that covers all major sectors of the economy.
Safeguarding children in the GCC
For quality learning to take place at the primary and secondary school levels, countries need to have robust protection frameworks for children.
How GCC companies can become global competitors
GCC companies must develop powerful capabilities through internal development, mergers and acquisitions, or partnerships if they want to maintain their growth and improve their positioning. As most large GCC companies are linked to the state, governments need to assist by upgrading corporate governance practices.
Fit for Service government
The GCC countries are in a fiscal crunch. All GCC governments have announced spending cuts, but conventional strategies, such as across-the-board or narrowly focused cuts, could do irreparable harm to GCC countries’ economic and social development. Instead, they need a more effective approach — one that enables them to cut costs and grow stronger simultaneously. This approach is called Fit for Service.
Surviving disaster
Political stability and safety are prerequisites for tourism, which is why countries must make plans to recover their reputations after incidents of political unrest. Countries need crisis management and perception management. Once a negative event occurs, countries should incentivize tourism, whether from...
read more
Developing countries, such as the GCC states, are in an excellent position to compete for more of the meetings industry (meetings, incentives, conferences, and exhibitions). The GCC has growing trade activity, a “crossroads of the world” location, and increasing status as prospecting spots for business travellers generally.
read more
GCC policymakers should address the region’s housing shortage with a strategy that brings together housing and socioeconomic policies in a holistic approach that builds communities instead of just housing. Governments should also engage private-sector developers through public–private partnerships, which can allocate resources more effectively and transfer knowledge from private developers to government agencies.
read more
The achievement of “information superiority” is a critical determinant of mission success. Developing an information superiority capability requires following five imperatives: treating information as a strategic asset; having centralised governance; building an information culture; taking the right cyber security posture; designing and delivering an integrated ICT infrastructure.
read more
A critical element missing in the discussion of changes in Arab countries is a generational perspective. This survey and study allows policymakers and business leaders to take advantage of this valuable generational approach to framing social, economic, and employment policy.

read more public sector thought leadership >


Client examples

see all >

Latest media clip

see all >
Samer Bohsali
Dubai One interviews Strategy&’s Samer Bohsali to discuss the Ideation Center insight entitled “Preparing for the digital era: The state of digitalization in GCC businesses
Hilal Halaoui
CNBC Arabia interviews Strategy&’s Hilal Halaoui to discuss the Ideation Center insight entitled “Private-sector participation in the GCC: Building foundations for success”.