Operations

Strategy& provides a level of operations management expertise unique among consulting firms in the Middle East. We combine our deep functional experience in operations with sector-specific insights to give our clients a solution that fits their context and strategic priorities seamlessly. We focus on making our clients improve operational efficiency in all parts of their business and help them build differentiating capabilities.

Supply Chain Management is one of our main services in the Middle East. We advise our clients on a variety of topics covering supply chain strategy, planning, sourcing, manufacturing, and distribution. We have years of experience helping our clients navigate these areas in all major sectors including telecom, consumer, retail, energy, chemicals, utilities, engineered products and services, healthcare, and defense.


How we help our clients

We invented the term “Supply Chain Management” more than 30 years ago and have maintained a thought leadership position on the subject ever since, as supply chain concepts have evolved through material requirements planning (MRP), enterprise resource planning (ERP), just-in-time delivery (JIT), and globalization. As it has become vital for organizations in the Middle East to be cost conscious and efficient, supply chain management is imperative for our clients in the region across all sectors.

Supply chain strategy

We help our clients develop supply chain strategies that are aligned with the overall strategic objectives and plans of their organizations. We also help our clients define their supply chain organization structure, processes, and performance management systems.

Supply chain planning

We work with our clients to improve their supply chain planning capabilities, which include instilling a robust sales and operations planning (S&OP) process, using sophisticated forecasting techniques, and following advanced inventory management practices.

Sourcing

We advise our clients on a variety of procurement topics including definition of sourcing strategies, identification of cost savings, improvement in the procure-to-pay process, and building strong supplier relationship management capabilities.

Manufacturing

We support the efforts of our clients involved in manufacturing activities to improve their maintenance and quality management practices, as well as their end-to-end production process.

Distribution

We advise our clients on the best ways to optimize their warehousing and transportation activities. Our work includes designing distribution networks that optimize costs and service levels, improving distribution capabilities, and streamlining the order-to-cash process.


Our thought leadership

Modernising GCC military HR models
GCC militaries need to concentrate on human capital development after over a decade of focusing on modernising equipment and doctrine. Governments need to reform military HR models so that they attract the most talented individuals, provide them with proper training, use them more efficiently, and support their post-retirement integration into society.
Reconsidering military ICT security
GCC militaries must reconsider how they manage information. They should accept that sharing information comes with risk that they can actively manage. GCC militaries can thereby share and safeguard information at the same time, while handling information based on how likely it is to be lost and the effect of its loss.
Collaborative sourcing
Large GCC group organizations which master the art of group-wide collaborative sourcing can capture significant amount of value through such factors as product standardization, economies of scale, reduction in supply chain complexity, strengthened negotiating power with suppliers, and improved sourcing capabilities.
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Militaries in the Middle East currently have had relatively basic capabilities for medical logistics planning. As operations and deployments become more frequent and cover longer distances, these rudimentary capabilities could prove disruptive to missions and could endanger lives. Military planners therefore need a more comprehensive approach to medical logistics planning.
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Consumers have grown accustomed to getting things their way. With customer demands growing more sophisticated and customization becoming more popular in several categories, the number of products on the market in almost every industry has skyrocketed. Complexity is here to stay, and manufacturers must adapt.

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Client examples

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