Advancing human rights for women and children: KAFA

Established in 2005 by a group of multidisciplinary professionals and human rights activists, KAFA aims to achieve gender equality, non-discrimination, and human rights advancement for women and children in Lebanon. KAFA pursues its goals through advocating for legal reforms, changing policies and practices, influencing public opinion, and empowering women and children.

Thanks to its continuous expansion, KAFA outgrew its existing setup, and its operating model was stretched beyond its ability to support its activities. To handle the expansion in a structured manner, KAFA asked for Strategy&'s support in reshaping the existing operating model to accommodate its new size. The team kicked off this pro bono project with the aim of developing a revised operating model along a five pillar framework composed of processes, organization, toolbox, interaction model, and governance.

The team began by completing a baseline of KAFA's operating model across the five pillars, supported by data requests, internal documents, and stakeholder interviews. Next, they conducted a benchmarking exercise and reviewed best practices in national, regional, and international NGOs. They compiled the lessons learned along the five pillars and used them to outline a target operating model for KAFA. The team then identified the initiatives that need to be implemented to support KAFA's migration from the existing state to the target state. They articulated the initiatives in detailed charters with clarified time lines, objectives, and owners, and prioritized them based on impact and urgency, and by October 2013, KAFA had a clear implementation road map to follow.

KAFA began implementing the identified initiatives immediately. Strategy& will continue to support KAFA throughout the implementation phase to help achieve the desired outcomes.


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