Information Technology Foresight

The latest thinking on creating competitive advantage through information technology.

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Digital Champions — How industry leaders build integrated operations ecosystems to deliver end-to-end customer solutions

Is your company a “digital champion”? If so, you’re among an elite group of companies globally that have put together the right combination of customer solutions, operations, technology, and people.

10% The proportion of digital champions among more than 1,100 manufacturing companies surveyed.

This month’s issue of IT Foresight features “Digital Champions: How industry leaders build integrated operations ecosystems to deliver end-to-end customer solutions,” our in-depth survey of what it takes to lead the pack in the race to Industry 4.0. The key: to build a complete digital ecosystem that brings together the right mix of partners, suppliers, products and services, employees, third-party advisors, factories, outsourcing arrangements, technology, and customers.

Featured Foresights

Digital Champions: How industry leaders build integrated operations ecosystems to deliver end-to-end customer solutions
Strategy& viewpoint
We recently surveyed more than 1,100 manufacturing companies in 26 countries around the world to better understand how they are pursuing the competitive benefits of Industry 4.0. What we found is that the leading companies—we call them “digital champions”—have put together a complete combination of four tightly interwoven ecosystems: compelling customer solutions, efficient digital operations, cutting-edge technology, and the right mix of talent. These companies, just 10 percent of the total surveyed, are already achieving significantly higher revenues and margins than their slower-moving rivals.
Global Entertainment & Media Outlook: Segment findings
PwC article
No industry has been more disrupted by the digital revolution than entertainment and media, and the effects can be seen in every sector of the business. As part of our annual report on the outlook for the global E&M industry, we analyzed 16 separate sub-sectors, from books and magazines to video games and virtual reality. Some of the results may surprise you—print remains the medium of choice for books, for instance—but no sector is immune from the fast-moving trend toward digitization.
What it means to open AI’s black box
PwC article
For many, artificial intelligence remains more a threat than an opportunity. That’s because we naturally fear what we can’t understand. If companies and governments expect to promote and develop AI, they must be able to explain why it matters and how it works. This means being able to explain the reasoning behind individual applications, making transparent the logical models that lead to major decisions, and proving the degree of certainty behind its conclusions.

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