Automation now: Straight talk to empower your people and drive business
A variety of new digital tools has sparked renewed interest in business process automation (BPA). The key to success is to not get hung up on the technology, but to focus on the benefits to be gained, and to manage the transition effectively.
Intelligent automation: Business-led efforts that use artificial intelligence to optimize workflows, augmenting human efforts with data and algorithmic processes.
The power of BPA lies not simply in cutting labor costs and time. Read this month’s feature article, “Automation now: Straight talk to empower your people and drive business,” to gain insights into how BPA can lead to more innovation, new operating models, greater agility, and better customer service. The key to achieving these benefits lies in working from the business outward, devising new governance mechanisms, and putting people at the center of the transformation effort.