Financial services

PwC's Strategy& India financial services practice works closely with public and private organizations in the banking, consumer finance, insurance, and asset management industry — and auxiliary sectors like third-party service providers — to address their top-of-mind concerns as well as to drive their capabilities agenda. Our work includes addressing both strategic and operational issues that face the senior management across these organizations. Our consultants have consistently worked on cutting-edge business challenges and have helped frame solutions that build and sustain the “essential advantage” for our clients.

The India financial services team is a balanced mix of both consulting and industry veterans with access to a team of industry experts with significant Indian and global experience. Our recent Indian experience with financial services clients consists of projects across growth strategy, market entry strategy, online strategy, and JVs/partnerships, as well as functional (HR, IT, credit, risk, etc.) and organizational performance transformation.

We are differentiated from our competitors in our ability to deliver implementable solutions to the client’s problems, with clear benefits realization, while effectively leveraging our local and global expertise.

Our thought leadership

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The credit card sector is a large, growing, and profitable segment of financial services, but it must soon address four emerging challenges.
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This is the year when banks can differentiate themselves through customer-focused strategies.
According to a new study of global wealth managers by Strategy& the prospects for wealth management have improved significantly over the last 12 months
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For most banks, making inroads with the mass affluent population — those with liquid investable assets ranging from US$250,000 to $1 million — has proven difficult.

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Client examples

Turnaround strategy

Our client was a midsized asset management company with a strong institutional brand name. The client engaged Strategy& India to develop a business strategy to enable sustainable business growth in a challenging internal and external context. Our team worked very closely with the client team to understand the prevailing situation and internal capabilities, define feasible market opportunities, and develop a strategic road map.

India entry strategy

Our client, a global leader in health insurance, engaged Strategy& India to evaluate the attractiveness of the Indian market, the feasibility of meeting growth and return requirements, and the strategic options for entry, and to develop different financial scenarios. This exercise was part of a global international strategy initiative and involved a local Strategy& India team with deep expertise in the health sector in India working along with Strategy& India teams in more than six other markets.

Growth strategy

Our client, a leading global payment company, engaged Strategy& India to develop a strategy to grow its prepaid-cards business in India. Our team assisted by assessing the current prepaid market in India (including size, growth drivers, competitive landscape, and regulatory outlook), undertaking a diagnostic of current operations, and identifying initiatives to improve the offering and turbocharge volumes to achieve the target market share.