Jorge Camarate is a Partner in our Financial Services practice, specialising in business strategy and operating model design for universal banks and life insurance companies. With over 14 years of strategy consulting experience, Jorge has advised clients in South Africa, UK, Continental Europe, Latin America and Australia.
Jorge’s key areas of expertise are:
- Retail and commercial banking
- Private banking and wealth management
- Life insurance
His recent work has included:
- Developed a new bank-wide operating model for a large South-African universal bank enabling improved customer experience, front-to-back efficiency, digital innovation and effective decision-making
- Designed a new life insurance and retail investments strategy for one of the largest insurance groups in South Africa covering segmentation, positioning, product value proposition, distribution channels and pricing strategy
- Developed a new strategy for the private banking and wealth management business of a major UK bank, including review of local and global trends and assessment of resulting IT and operational impacts
- Supported a leading African insurer in developing more integrated life and P&C insurance business and capturing substantial cost and revenue synergies
- Supported a European government in defining a new strategic vision for two large local insurers which had been recently nationalised. The team also provided ongoing support to the government in follow-on discussions regarding strategy and performance targets for the two businesses
Jorge joined Booz & Company in 2005 and prior to joining the firm, spent time as a business analyst in McKinsey and Company in Portugal.
Jorge has an MBA in Business Administration from the London Business School and a BS in Business Administration from the Instituto Superior de Ciencias do Trabalho e da Empresa.
Jorge has co-authored three Strategy& reports: ‘Creating value in Africa: Using and enhancing your capabilities to succeed across the continent’ (2015); ‘Affluent but forgotten: The demographic opportunity for wealth management in the UK’ (2013); and ‘Smart centre: A new way to overcome chronic contact centre underperformance’ (2007).