“Get Immediate Value From Your New Hire”
In the April 15, 2010 issue of Harvard Business Review, Booz & Company Senior Partner Jon Katzenbach (North America) said that companies can go a long way in helping new managers succeed by helping them to understand an organization’s informal elements. Katzenbach called a lack of cultural adaptation “the hardest area for managers to provide good advice, in part because they are embedded in the culture and not necessarily reflective about it.” Katzenbach, the co-author with Zia Kahn of the book, Leading Outside the Lines: How to Mobilize the (in)formal Organization, Energize Your Team and Get Better Results, noted that “a lot of onboarding focuses on the formal side of the organization and is programmatic.” So helping new hires understand the informal side of the organization, he added, will accelerate their acclimation.