“Standardsoftware für Banken—Zwischen Wunsch und Wirklichkeit” (“Standard Software for Banks—Between Desire and Reality”)
In a bylined piece in the September issue of Die Bank (Germany), Booz & Company Partner Johannes Bussmann (Europe) and alumnus Markus Zahn wrote that banks should focus on standard software to avoid falling victim to cost and complexity problems of their own information technology in the next years. “In customer management or stock brokering, standard software is already common, but now systems like account management, banking oversight or classical deposit business, which concern the structural core of banks, are in the course of the discussion,” they wrote. “Eventually bank-IT has two sides of a coin: on the one hand it puts pressure on the cost factors and on the other hand it is a critical factor of success to stand out from the competition in products and services.”