Digital business and technology
thought leadership

The following articles were written by Strategy& partners and other senior professionals on key topics in the information technology sector.

Prepared by Strategy& for Facebook in support of its initiative, the ‘Connecting the world’ report identifies mechanisms that can accelerate Internet growth and drive universal inclusion.
Turkey can accelerate the reach of national broadband with six policy measures: evolve and boost commercialization channels; reduce the cost of ownership for end users; scale up relevant local applications and content; promote wholesale...
In the U.S. and Europe, financial technology (FinTech) “ecosystems” have stimulated technological innovation, made financial markets and systems more efficient, and improved customer experience. The four necessary design elements for these ecosystems exist in the GCC: the business environment/access to markets, government/regulatory support, access to capital, and financial expertise.
Cyber security in the Middle East
The continuing success of digitization initiatives in the Middle East brings with it an added and growing exposure to the risk of cyber-attacks, whether from other states or criminals. Countries need a strategic response that mobilizes stakeholders and builds preventive and reactive cyber-security capabilities.
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Companies need to understand where they stand in terms of big data maturity so that they can progress and identify the required initiatives. This involves examining their environment readiness, the extent of legal and regulatory frameworks, and ICT infrastructure; their internal capabilities; and the many methods for using big data.

More reports and studies

City governments can respond to the challenges of urbanization by taking a "digital city" approach, which involves using advanced infrastructure and solutions to deliver improved city services. This will allow them to provide services for more people, encourage economic growth, and implement environmental sustainability.
Mobile e-government applications can help governments deliver e-services more efficiently than kiosks or web portals. Successful apps will be well-designed and focused on the main aim of helping constituents engage directly and frequently with the government. Loyalty programs, gamification, and social media will stimulate more engagement with mobile e-government apps.
Telecom companies can integrate their business support systems applications (previously managed by the IT department) with operations support systems applications (previously handled by the network department), thereby boosting the operational efficiency and better synergizing the elements of the technology backbone.
A critical element missing in the discussion of changes in Arab countries is a generational perspective. This survey and study allows policymakers and business leaders to take advantage of this valuable generational approach to framing social, economic, and employment policy.
The business world is moving faster and becoming more global, more mobile, and more digitized, thanks in part to a new generation of tech-savvy employees. To make the most of these trends, organizations need to take a more strategic approach to how they design and organize the workplace.
While digitization — the mass adoption of digital technology through connected services and devices — has proven to accelerate economic growth and facilitate job creation, its impact is not uniform. Therefore, policymakers need to develop digitization plans across sectors that take into consideration the varying impact by level of economic development and sector.
Telecom groups can respond to the uncertainties of today’s business climate by changing their approach to technology synergies. Through collaborative synergy programs, they can generate quantitative and qualitative results that provide the group with a leaner and fitter cost agenda.
The Arab Digital Generation, a tech-savvy demographic born between 1977 and 1997, accounts for 40% of the MENA population and is distinguishing itself economically, socially, and politically. The paper, produced by Strategy& and Google, looks at this generation’s potential impact.
Digitization in emerging countries could deliver US$6.3 trillion in additional nominal GDP and 77 million new jobs over the next 10 years. However, it will require a concerted public and private effort to bring digitization to the world’s poorest people.
MENA energy companies must transform how they operate if they are to cope with today’s challenging business environment. Critically, this requires them to efficiently capture their data so that they have a stronger basis for decision making. An IT-enabled transformation is key to help build such capabilities.