Digital business and technology

The Middle East has recently witnessed a strong surge in demand for IT consulting services, fueled by large-scale government programs combined with a drive for growth, cost management, and security. In order to consistently outpace competitors, organizations must have clear IT strategies and build systems of differentiating capabilities consistent with their focus. Strategy& offers clients customized IT strategy consulting services, working with them to address issues such as IT governance, enterprise IT, information security, and mounting cost pressures. Our team of IT experts and strategists helps clients develop a sustainable IT agenda based on industry trends, allowing them to realize immediate and enduring returns on their technology investments.

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Our thought leadership

Prepared by Strategy& for Facebook in support of its initiative, the ‘Connecting the world’ report identifies mechanisms that can accelerate Internet growth and drive universal inclusion.
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Turkey can accelerate the reach of national broadband with six policy measures: evolve and boost commercialization channels; reduce the cost of ownership for end users; scale up relevant local applications and content; promote wholesale and infrastructure sharing services that make commercial sense; leverage the Universal Service Fund to support broadband deployment in pre-defined low-density areas; drive municipality-led demand aggregation and incentives.
Developing a FinTech ecosystem in the GCC
In the U.S. and Europe, financial technology (FinTech) “ecosystems” have stimulated technological innovation, made financial markets and systems more efficient, and improved customer experience. The four necessary design elements for these ecosystems exist in the GCC: the business environment/access to markets, government/regulatory support, access to capital, and financial expertise.
Cyber security in the Middle East
The continuing success of digitization initiatives in the Middle East brings with it an added and growing exposure to the risk of cyber-attacks, whether from other states or criminals. Countries need a strategic response that mobilizes stakeholders and builds preventive and reactive cyber-security capabilities.
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Companies need to understand where they stand in terms of big data maturity so that they can progress and identify the required initiatives. This involves examining their environment readiness, the extent of legal and regulatory frameworks, and ICT infrastructure; their internal capabilities; and the many methods for using big data.
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City governments can respond to the challenges of urbanization by taking a "digital city" approach, which involves using advanced infrastructure and solutions to deliver improved city services. This will allow them to provide services for more people, encourage economic growth, and implement environmental sustainability.
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Mobile e-government applications can help governments deliver e-services more efficiently than kiosks or web portals. Successful apps will be well-designed and focused on the main aim of helping constituents engage directly and frequently with the government. Loyalty programs, gamification, and social media will stimulate more engagement with mobile e-government apps.
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While digitization — the mass adoption of digital technology through connected services and devices — has proven to accelerate economic growth and facilitate job creation, its impact is not uniform. Therefore, policymakers need to develop digitization plans across sectors that take into consideration the varying impact by level of economic development and sector.

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Samer Bohsali
CNBC Arabia hosts Strategy&’s Samer Bohsali to discuss Digital disruption and transformation. For more on the Digital business and technology practice at Strategy& Middle East, please click here.