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Sevag Papazian, principal with Strategy&, writes that there has been phenomenal digital growth for economies, businesses and consumers during the past two decades. GCC governments understand this and have developed ambitious digital plans such as Dubai’s 3D printing initiative and its unified government platform for citizens, DubaiNow. Meanwhile, consumers in the region are among the world’s most tech-savvy.
Strategy&’s partner Samer Bohsali writes that executives in the GCC are excited by digital. They recognise its benefits, such as stronger customer orientation and increased efficiency, which is vital in an era of budget constraints. Many companies, however, perceive the process of going digital as the adoption of a specific technology, rather than a transformation journey.
Strategy&’s partners Ramy Sfeir and Marc-Albert Hamalian write that family businesses in the Middle East and North Africa are confronting important internal and external challenges. New generations are taking control of family conglomerates with different ideas about how these should operate and what the role of family members should be. Meanwhile, their external environment is becoming more uncertain and competitive.”
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