Peter Burns

Peter Burns

Sydney

With more than 20 years of consulting experience, Peter is a Partner with Strategy& based in Sydney. He leads the Firm's Commercial business and financial services practice across Australia and New Zealand and is a member of the Strategy& Board of Directors.

Peter has worked with corporations and governments worldwide to outline broad transformational agendas in service-intensive industries, including financial services, telecommunications, retail energy and civil government agencies spanning health, immigration, customs and defence. He also works with clients to develop capabilities, particularly in new channel innovation and focuses on aligning the operational model – network configuration, sales and service processes and performance management – to the organisation strategy.

As a leader within the business, Peter also heads Strategy&’s community services program in the region, which channels the firm's expertise into pro bono consulting assistance for not-for-profit organisations and runs an extensive staff service program. He also sits on the firm’s Principal Development Committee and Audit Committee.

Peter is co-author of numerous viewpoints including The new IT agenda: How to define and deliver a capabilities-driven approach and Making customer centricity pay in good times and bad: Lessons from ten leading companies.

Peter holds a bachelor's degree in commerce from Bond University and a Master of Business Administration from Harvard Graduate School of Business, where he graduated with High Distinction as a Baker Scholar.