Retailers find themselves facing a welter of uncertainty as they wait to see how changes in credit availability, commodity prices, and consumer demand will pan out. The one thing that is clear, however, is that waiting is the last thing they should do. It is only by taking decisive action now that companies will offset pressures on their top line, enhance their profitability, and emerge in a stronger financial position to make the investments required for long-term value creation as the economy rebounds.
key trends for the retail industry >
Don’t assume the new entrant in your market is a disruption. Learn to recognize different types of threats and design the best strategic response.
The implications of five trends driving novel changes in consumer spending and behavior could alter the trajectory of retailers and consumer goods companies for decades.
Using customer experience (CX) to create value for your customers and business in an Age of Experience.
Consumer packaged goods companies spend billions of dollars each year on trade promotion but few really understand what they get in return, since getting a clear picture of spending and ROI is a complex undertaking. Strategy& has created post-event analysis software that can help clear the haze.
Our thought leadership
Achieving sales growth in an increasingly complex CPG market will require rethinking the marketing and promotion strategy, more effective product portfolios, innovative merchandising, and the flexibility to work with different retail formats.
Strategy& Chief Retail Strategist Tom Blischok and Partner Nick Hodson look at the implications of Clay Christensen’s recent analysis of retailing.
European grocery retailers currently face a significant and growing problem of overcapacity, which threatens their future earnings.
Digitization presents a fundamental challenge to established store chains that have long considered information technology to be an operational support function, not a source of competitive advantage.
Addiction to discounts is costly for retailers, but in moderation, promotions can boost profits and brand value.
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How we help our clients
PwC’s strategy consulting team Strategy& has a broad and deep set of capabilities to address the issues faced by retail companies. We support our clients with a global team that has experience in all major retail industry sectors, including big-box category killers, department stores, drugstores, e-commerce sites, specialty retailers, and supermarkets.
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