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A Conversation with Jon Katzenbach and Zia Khan, Authors of Leading Outside the Lines  

In this Interview, Jon Katzenbach and Zia Khan answer questions about the ideas they describe in their new book, Leading outside the Lines: How to Mobilize the Informal Organization, Energize Your Team, and Get Better Results.

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Fast Track to Recovery  

The so-called worst recession of modern times has left the human side of many organizations poorly equipped for recovery.

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Informal and Formal Need Each Other  

In spite of many leaders’ concern that the informal organization operates by its own rules, its impact on performance doesn’t need to be left to chance.

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Why Work is Even More Personal for Middle Managers  

As companies grow, become more global, and increase in complexity, the roles we ask middle managers to play – translating strategic imperatives, integrating objectives and programs, breaking down silos, motivating the front lines – get increasingly difficult.

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Hooked In  

Unlike the formal organization, the informal organization has to be experienced to be understood. The natural learning curve at any company is evidence of how much relies on informal networks – and how good a company is at making these networks accessible to outsiders.

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Five Signs that Your Informal Organization is Working  

The word gets out fast. Inportant information, even uncomfortable information, reaches all employees (not just certain segments) at lightning speed.

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